{"id":31772,"date":"2022-09-28T18:13:49","date_gmt":"2022-09-28T16:13:49","guid":{"rendered":"https:\/\/www.intrixcrm.com\/en\/?p=31772"},"modified":"2023-03-03T11:05:40","modified_gmt":"2023-03-03T10:05:40","slug":"recovery-codes-for-intrix-2fa","status":"publish","type":"post","link":"https:\/\/www.intrixcrm.com\/en\/blog\/crm-education\/recovery-codes-for-intrix-2fa","title":{"rendered":"Recovery codes for Intrix 2FA"},"content":{"rendered":"\t\t
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Intrix 2FA Recovery codes<\/h1>\n

When setting up two-factor authentication, 10 recovery codes are shared and are available for download. Each code can be used once and allows you to log in to the app and bypass two-factor authentication. In order to login, your username and password will still need to be correct before entering a recovery code.<\/p>\n

IMPORTANT! We urge you to obtain your 10 recovery codes and store them in a safe place as soon as you set up 2FA.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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How to get recovery codes?<\/span><\/h1>

Go to Settings and select Password & Security in the right column.<\/p>

For Two-step authentication, click on “Recovery codes”.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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To display the recovery codes, enter the 6-digit code that you will receive on your phone or in the authentication application and click on “GET THE CODES”<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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You will receive 10 recovery codes that you can print, download or copy to a safe location.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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How to log in to Intrix with a recovery code?<\/h2>

As before, enter your username and password and click “SIGN IN”. The next sign-up step will appear, where you will have to enter a 6-digit code from your mobile phone or authenticator app in the boxes.<\/p>

If you have lost access to your 2FA device, click on “Sign in with recovery code”.<\/p>

Find the recovery codes you’ve printed, downloaded, or saved. Use 1 of the 10 recovery codes, enter it in the application form and click “SIGN IN”.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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You can delete the recovery code you used to log into the Intrix app from your list, as it is only valid for a one-time login.<\/p>

If you haven’t saved your recovery codes and don’t have access to your phone or authentication app, we can help.<\/p>

Enrolling in Intrix or disabling 2FA through support is only done when the user no longer has access to the device’s 2FA or recovery codes.<\/p>

If you haven’t saved the codes, contact us at podpora@intera.si<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Intrix 2FA Recovery codes When setting up two-factor authentication, 10 recovery codes are shared and are available for download. Each…<\/p>\n","protected":false},"author":25,"featured_media":31741,"comment_status":"open","ping_status":"closed","sticky":false,"template":"views\/template-homepage.blade.php","format":"standard","meta":[],"categories":[14],"tags":[],"_links":{"self":[{"href":"https:\/\/www.intrixcrm.com\/en\/wp-json\/wp\/v2\/posts\/31772"}],"collection":[{"href":"https:\/\/www.intrixcrm.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intrixcrm.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intrixcrm.com\/en\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intrixcrm.com\/en\/wp-json\/wp\/v2\/comments?post=31772"}],"version-history":[{"count":8,"href":"https:\/\/www.intrixcrm.com\/en\/wp-json\/wp\/v2\/posts\/31772\/revisions"}],"predecessor-version":[{"id":31795,"href":"https:\/\/www.intrixcrm.com\/en\/wp-json\/wp\/v2\/posts\/31772\/revisions\/31795"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intrixcrm.com\/en\/wp-json\/wp\/v2\/media\/31741"}],"wp:attachment":[{"href":"https:\/\/www.intrixcrm.com\/en\/wp-json\/wp\/v2\/media?parent=31772"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intrixcrm.com\/en\/wp-json\/wp\/v2\/categories?post=31772"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intrixcrm.com\/en\/wp-json\/wp\/v2\/tags?post=31772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}