{"id":109537,"date":"2026-07-09T12:07:32","date_gmt":"2026-07-09T10:07:32","guid":{"rendered":"https:\/\/www.intrixcrm.com\/rs\/?p=109537"},"modified":"2026-07-10T08:41:40","modified_gmt":"2026-07-10T06:41:40","slug":"uvodjenje-crm-sistema-u-preduzece","status":"publish","type":"post","link":"https:\/\/www.intrixcrm.com\/rs\/uvodjenje-crm-sistema-u-preduzece","title":{"rendered":"Od prvog razgovora do svakodnevnog kori\u0161\u0107enja: kako Intrix uvodi CRM sistem"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"109537\" class=\"elementor elementor-109537\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-df1225c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"df1225c\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5191512b\" data-id=\"5191512b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50fc907b elementor-widget elementor-widget-heading\" data-id=\"50fc907b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\" id=\"ukratko\">Ukratko<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d2ede88 elementor-widget elementor-widget-text-editor\" data-id=\"4d2ede88\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<ul><li>Intrix tim uvo\u0111enje CRM sistema zapo\u010dinje analizom stvarnog na\u010dina rada preduze\u0107a: kako se prate klijenti, prodajne prilike, aktivnosti i komunikacija.<\/li><li>Na bazi toga <strong>defini\u0161e se jasna prva faza<\/strong> implementacije, pripremaju se podaci, planiraju integracije koje imaju poslovnu vrednost, a korisnici se uvode kroz konkretne zadatke.<\/li><li><strong>Cilj nije odmah postaviti sve<\/strong> mogu\u0107nosti sistema, nego implementirati Intrix CRM tako da podr\u017ei postoje\u0107e procese, donese jasniji na\u010din rada i ostane koristan uz podr\u0161ku nakon po\u010detka kori\u0161\u0107enja.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-68530494 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"68530494\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d126fa5\" data-id=\"2d126fa5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b94a647 elementor-widget elementor-widget-text-editor\" data-id=\"1b94a647\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Uvo\u0111enje <a href=\"https:\/\/www.intrixcrm.com\/rs\/sta-je-crm\">CRM sistema<\/a> po\u010dinje razumevanjem na\u010dina na koji preduze\u0107e stvarno radi sa klijentima, prodajnim prilikama i svakodnevnom komunikacijom.<\/p><p>Potreba za CRM-om naj\u010de\u0161\u0107e se pojavljuje postepeno. Dok je broj klijenata manji, tim se mo\u017ee oslanjati na <strong>tabele, kalendare, rokovnike, interne bele\u0161ke ili pojedina\u010dne e-mailove<\/strong>. Kako raste broj klijenata, ponuda i otvorenih prodajnih prilika, sve je te\u017ee odr\u017eati kontinuitet komunikacije i imati pouzdan pregled onoga \u0161to je dogovoreno.<\/p><p>Jedan od jasnih signala je situacija u kojoj tokom razgovora sa klijentom <strong>treba prona\u0107i prethodni e-mail, ponudu ili bele\u0161ku sa sastanka.<\/strong> Tada CRM sistem postaje na\u010din da se podaci, aktivnosti i <strong>komunikacija objedine na jednom mestu<\/strong> te da tim lak\u0161e nastavi razgovor onde gde je prethodno stao.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-294968ad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"294968ad\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1de1b279\" data-id=\"1de1b279\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4d50388f elementor-widget elementor-widget-shortcode\" data-id=\"4d50388f\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"blog-toc\">\n  <span class=\"blog-toc__heading\">Pregled sadr\u017eaja<\/span>\n  <ul>\n                              <li class=\"toc-h2\">\n          <a href=\"#ukratko\">\n                                    Ukratko\n          <\/a>\n        <\/li>\n                      <li class=\"toc-h2\">\n          <a href=\"#kada-je-vrieme-za-uvodjenje-crm-sistema\">\n                                    Kada je vrieme za uvo\u0111enje CRM sistema?\n          <\/a>\n        <\/li>\n                      <li class=\"toc-h2\">\n          <a href=\"#sta-intrix-crm-sistem-donosi-u-svakodnevni-rad\">\n                                    \u0160ta Intrix CRM sistem donosi u svakodnevni rad?\n          <\/a>\n        <\/li>\n                      <li class=\"toc-h2\">\n          <a href=\"#analiziramo-stvarni-nacin-rada\">\n                                    Analiziramo stvarni na\u010din rada\n          <\/a>\n        <\/li>\n                      <li class=\"toc-h2\">\n          <a href=\"#zajedno-odredjujemo-prvu-fazu-implementacije\">\n                                    Zajedno odre\u0111ujemo prvu fazu implementacije\n          <\/a>\n        <\/li>\n                      <li class=\"toc-h2\">\n          <a href=\"#crm-sistem-prilagodjavamo-procesima-i-uvodimo-jasniji-nacin-rada\">\n                                    CRM sistem prilago\u0111avamo procesima i uvodimo jasniji na\u010din rada\n          <\/a>\n        <\/li>\n                      <li class=\"toc-h2\">\n          <a href=\"#integracije-planiramo-prema-poslovnoj-vrednosti\">\n                                    Integracije planiramo prema poslovnoj vrednosti\n          <\/a>\n        <\/li>\n                      <li class=\"toc-h2\">\n          <a href=\"#vazna-je-osoba-koja-vodi-projekat-sa-korisnicke-strane\">\n                                    Va\u017ena je osoba koja vodi projekat sa korisni\u010dke strane\n          <\/a>\n        <\/li>\n                      <li class=\"toc-h2\">\n          <a href=\"#priprema-podataka-pre-uvoza\">\n                                    Priprema podataka pre uvoza\n          <\/a>\n        <\/li>\n                      <li class=\"toc-h2\">\n          <a href=\"#kako-tim-uvodimo-u-rad-sa-intrix-crm-sistemom\">\n                                    Kako tim uvodimo u rad sa Intrix CRM sistemom\n          <\/a>\n        <\/li>\n                      <li class=\"toc-h2\">\n          <a href=\"#edukacija-korisnika-kroz-stvarne-zadatke\">\n                                    Edukacija korisnika kroz stvarne zadatke\n          <\/a>\n        <\/li>\n                      <li class=\"toc-h2\">\n          <a href=\"#sta-nakon-implementacije-intrix-crm-a\">\n                                    \u0160ta nakon implementacije Intrix CRM-a?\n          <\/a>\n        <\/li>\n                      <li class=\"toc-h2\">\n          <a href=\"#kada-crm-sistem-postane-deo-svakodnevnog-rada\">\n                                    Kada CRM sistem postane deo svakodnevnog rada\n          <\/a>\n        <\/li>\n                      <li class=\"toc-h2\">\n          <a href=\"#cesto-postavljena-pitanja\">\n                                    \u010cesto postavljena pitanja\n          <\/a>\n        <\/li>\n            <\/ul>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-146594e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"146594e0\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31559d6f\" data-id=\"31559d6f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46e60fa elementor-widget elementor-widget-heading\" data-id=\"46e60fa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\" id=\"kada-je-vrieme-za-uvodjenje-crm-sistema\">Kada je vrieme za uvo\u0111enje CRM sistema?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75470abd elementor-widget elementor-widget-text-editor\" data-id=\"75470abd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Vreme za uvo\u0111enje CRM sistema naj\u010de\u0161\u0107e dolazi kada informacije o klijentima, prodajnim prilikama i dogovorenim aktivnostima vi\u0161e <strong>nisu dovoljno dostupne, a\u017eurne ili pregledne.<\/strong><\/p><p>U praksi se to vidi kroz situacije u kojima se prethodni dogovori tra\u017ee po e-mailovima, ponude su sa\u010duvane na razli\u010ditim mestima, aktivnosti zavise od li\u010dnih bele\u0161ki, a nije uvek jasno ko je odgovoran za slede\u0107i korak.<\/p><p>Takve situacije ne zna\u010de da produze\u0107e radi lo\u0161e. Naj\u010de\u0161\u0107e zna\u010de da je <a href=\"https:\/\/www.intrixcrm.com\/rs\/odlazete-li-uvodjenje-crm-sistema\">postoje\u0107i na\u010din rada prerastao alate i navike koje su ranije bile dovoljne<\/a>.<\/p><p>Na po\u010detku projekta sa klijentom prolazimo gde se u svakodnevnom radu gubi pregled, koje informacije tim naj\u010de\u0161\u0107e tra\u017ei i \u0161ta korisnicima treba kako bi mogli kvalitetnije pratiti klijente, dogovore i prodajne prilike.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6902b886 elementor-widget elementor-widget-image\" data-id=\"6902b886\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<picture><source srcset=\"https:\/\/www.intrix.si\/app\/webp-express\/webp-images\/doc-root\/app\/uploads\/sites\/6\/2026\/07\/Uvodenje-crm-sistema-Srb-1024x768.png.webp 1024w, https:\/\/www.intrix.si\/app\/webp-express\/webp-images\/doc-root\/app\/uploads\/sites\/6\/2026\/07\/Uvodenje-crm-sistema-Srb-300x225.png.webp 300w, https:\/\/www.intrix.si\/app\/webp-express\/webp-images\/doc-root\/app\/uploads\/sites\/6\/2026\/07\/Uvodenje-crm-sistema-Srb-768x576.png.webp 768w, https:\/\/www.intrix.si\/app\/webp-express\/webp-images\/doc-root\/app\/uploads\/sites\/6\/2026\/07\/Uvodenje-crm-sistema-Srb.png.webp 1448w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" type=\"image\/webp\"><img width=\"1024\" height=\"768\" src=\"https:\/\/www.intrix.si\/app\/uploads\/sites\/6\/2026\/07\/Uvodenje-crm-sistema-Srb-1024x768.png\" class=\"attachment-large size-large webpexpress-processed\" alt=\"Uvodenje Intrix CRM sistema\" srcset=\"https:\/\/www.intrix.si\/app\/uploads\/sites\/6\/2026\/07\/Uvodenje-crm-sistema-Srb-1024x768.png 1024w, https:\/\/www.intrix.si\/app\/uploads\/sites\/6\/2026\/07\/Uvodenje-crm-sistema-Srb-300x225.png 300w, https:\/\/www.intrix.si\/app\/uploads\/sites\/6\/2026\/07\/Uvodenje-crm-sistema-Srb-768x576.png 768w, https:\/\/www.intrix.si\/app\/uploads\/sites\/6\/2026\/07\/Uvodenje-crm-sistema-Srb.png 1448w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" title=\"Uvodenje Intrix CRM sistema\"><\/picture>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63ea541 elementor-widget elementor-widget-heading\" data-id=\"63ea541\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\" id=\"sta-intrix-crm-sistem-donosi-u-svakodnevni-rad\">\u0160ta Intrix CRM sistem donosi u svakodnevni rad?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5216e0e2 elementor-widget elementor-widget-text-editor\" data-id=\"5216e0e2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>CRM sistem preduze\u0107ima poma\u017ee da na jednom mestu prate klijente, kontakte, prodajne prilike, aktivnosti, zadatke i komunikaciju. Umesto da su informacije raspore\u0111ene po tabelama, bele\u0161kama, inboxima i li\u010dnim podsetnicima, tim dobija zajedni\u010dki pregled nad svim aktivnostima sa klijentima.<\/p><p>U svakodnevnom radu to zna\u010di da korisnici mogu <strong>br\u017ee da prona\u0111u podatke o klijentu, da vide prethodne dogovore, provere otvorene aktivnosti i planiraju slede\u0107i korak<\/strong>. Prodajni tim dobija jasniji pregled svojih prilika, a menad\u017ement pouzdaniju sliku aktivnosti i o\u010dekivanih prodajnih rezultata.<\/p><p>Kod implementacije <a href=\"https:\/\/www.intrixcrm.com\/rs\/crm\">Intrix CRM sistema<\/a> sa klijentom defini\u0161emo koje bi informacije korisnici trebalo da vide odmah, koje podatke je potrebno redovno da unose i koji pregledi imaju stvarnu vrednost u radu. Za prodajni tim to naj\u010de\u0161\u0107e uklju\u010duje otvorene prodajne prilike, dogovorene slede\u0107e korake, rok za dono\u0161enje odluke, vrednost prilike, odgovornu osobu i aktivnosti koje jo\u0161 nisu odra\u0111ene.<\/p><p>Vrednost CRM sistema zavisi od toga koliko je <strong>povezan sa stvarnim procesima<\/strong>, koliko su podaci kvalitetno pripremljeni i koliko ga korisnici dosledno koriste u svakodnevnom radu.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acb5e88 elementor-widget elementor-widget-heading\" data-id=\"acb5e88\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\" id=\"analiziramo-stvarni-nacin-rada\">Analiziramo stvarni na\u010din rada\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b72eac1 elementor-widget elementor-widget-text-editor\" data-id=\"3b72eac1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Prvi korak uvo\u0111enja CRM sistema je r<strong>azumevanje na\u010dina na koji preduze\u0107e zaista radi sa klijentima<\/strong>. Na po\u010detku procesa sa klijentom radi Intrix project manager koji prolazi postoje\u0107i na\u010din rada, postavlja pitanja u odnosu na delatnost i poma\u017ee u razja\u0161njavanju onoga \u0161ta bi trebalo da bude deo prve faze implementacije.<\/p><p>Sa klijentom prolazimo pitanja poput:<\/p><ul><li>kako danas zaprimate upite<\/li><li>gde se bele\u017ee dogovori sa klijentima<\/li><li>kako se prate prodajne prilike<\/li><li>ko je odgovoran za slede\u0107i korak<\/li><li>gde se nalaze ponude, bele\u0161ke i istorija komunikacije<\/li><li>koji su podaci va\u017eni prodaji, podr\u0161ci ili menad\u017ementu<\/li><li>gde se informacije naj\u010de\u0161\u0107e izgube ili kasne<\/li><\/ul><p>U ovu fazu uklju\u010dujemo budu\u0107e korisnike Intrix sistema koji svakodnevno rade sa klijentima. Oni najbolje vide gde postoje\u0107i na\u010din rada funkcioni\u0161e, a gde nastaju nejasno\u0107e, zastoji ili dodatno tra\u017eenje informacija.<\/p><p>Na bazi te analize defini\u0161emo <a href=\"https:\/\/www.intrixcrm.com\/rs\/sta-sve-utice-na-cenu-implementacije-crm-sistema\">po\u010detni opseg projekta<\/a>: koje procese treba obuhvatiti odmah, koje podatke treba pripremiti i \u0161ta korisnici mogu da rade u CRM-u od prvog dana kori\u0161\u0107enja.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-614fc2b7 elementor-widget elementor-widget-heading\" data-id=\"614fc2b7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\" id=\"zajedno-odredjujemo-prvu-fazu-implementacije\">Zajedno odre\u0111ujemo prvu fazu implementacije<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e950cbc elementor-widget elementor-widget-text-editor\" data-id=\"e950cbc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Kod uvo\u0111enja Intrix CRM-a <strong>nije potrebno odmah postaviti sve<\/strong> \u0161ta bi sistem jednog dana mogao da podr\u017ei. Pre\u0161iroka prva faza mo\u017ee da uspori odluke, da ote\u017ea implementaciju i korisnicima stvori utisak da se odjednom menja previ\u0161e toga.<\/p><p>Sa klijentom odvajamo ono \u0161ta je potrebno za po\u010detak rada od onoga na \u0161ta se mo\u017eemo fokusirati kasnije. Prva faza naj\u010de\u0161\u0107e uklju\u010duje osnovne elemente rada sa klijentima:<br \/>bazu klijenata i kontakata<\/p><ul><li><span style=\"font-size: 1rem;\">bazu klijenata i kontakata<\/span><\/li><li><span style=\"font-size: 1rem;\">prodajne prilike<\/span><\/li><li><span style=\"font-size: 1rem;\">aktivnosti i zadatke<\/span><\/li><li><span style=\"font-size: 1rem;\">pra\u0107enje komunikacije<\/span><\/li><li><span style=\"font-size: 1rem;\">osnovne izve\u0161taje<\/span><\/li><li><span style=\"font-size: 1rem;\">uvoz postoje\u0107ih podataka<br \/><\/span><\/li><\/ul><p>Jasno postavljena prva faza omogu\u0107ava timu da po\u010dne da radi u CRM sistemu bez \u010dekanja da se dovr\u0161e sva naredna prilago\u0111avanja. Dodatne funkcionalnosti, integracije i procesi mogu da se uvode postupno, nakon \u0161to se osnovni na\u010din rada stabilizuje.<\/p><p>Prva faza ne bi trebalo da bude najobimnija mogu\u0107a verzija sistema. Trebalo bi da bude <strong>dovoljno jasna, korisna i sprovodiva<\/strong> tako da tim mo\u017ee da po\u010dne sa radom i stekne naviku da koristi CRM.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5762b534 elementor-widget elementor-widget-heading\" data-id=\"5762b534\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\" id=\"crm-sistem-prilagodjavamo-procesima-i-uvodimo-jasniji-nacin-rada\">CRM sistem prilago\u0111avamo procesima i uvodimo jasniji na\u010din rada\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42ee95fd elementor-widget elementor-widget-text-editor\" data-id=\"42ee95fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Tokom implementacije <a href=\"https:\/\/www.intrixcrm.com\/rs\/sta-je-crm\">CRM sistem<\/a> prilago\u0111avamo procesima poduze\u0107a, a istovremeno ure\u0111ujemo na\u010din na koji se ti procesi prate u sistemu.<\/p><p>Deo postoje\u0107eg na\u010dina rada mo\u017ee biti prenesen u CRM gotovo bez promena. Neki koraci mogu se pojednostaviti, jasnije definisati ili bolje strukturirati kako bi korisnici lak\u0161e unosili podatke, pratili aktivnosti i imali pouzdaniji pregled nad klijentima i prodajnim prilikama.<\/p><p>U praksi to zna\u010di da sa klijentom defini\u0161emo faze prodajne prilike, obavezne podatke za pojedine korake, na\u010din bele\u017eenja aktivnosti, odgovorne osobe i izve\u0161taje koji \u0107e se koristiti u svakodnevnom radu.<\/p><p>Implementacija <strong>nije mehani\u010dko preslikavanje postoje\u0107eg na\u010dina rada<\/strong> u digitalni oblik. Nije ni nametanje gotovog procesa bez razumevanja preduze\u0107a. U Intrixu na implementaciju gledamo kao <strong>uskla\u0111ivanje procesa, korisni\u010dkih navika i mogu\u0107nosti sistema<\/strong>, kako bi CRM podr\u017eao realni rad tima i istovremeno doneo strukturu koja ranije mo\u017eda nije postojala.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1574269d elementor-widget elementor-widget-heading\" data-id=\"1574269d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\" id=\"integracije-planiramo-prema-poslovnoj-vrednosti\">Integracije planiramo prema poslovnoj vrednosti\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20a6c7e9 elementor-widget elementor-widget-text-editor\" data-id=\"20a6c7e9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>CRM sistem \u010desto se integri\u0161e sa drugim alatima koje preduze\u0107e ve\u0107 koristi: <a href=\"https:\/\/www.intrixcrm.com\/rs\/erp-ili-crm-sta-tre\">ERP-om<\/a>, e-mail alatima, web obrascima, alatima za marketin\u0161ke kampanje, servisnim sistemima ili drugim internim re\u0161enjima.<\/p><p>U fazi planiranja sa klijentom procenjujemo koje integracije imaju smisla za po\u010detak, a koje je bolje ostaviti za kasniju fazu. Pritom ne kre\u0107emo od pitanja \u0161ta je sve tehni\u010dki mogu\u0107e povezati, nego od toga <strong>koje informacije su korisnicima potrebne u svakodnevnom radu<\/strong>.<\/p><p>Kod integracija zajedno s klijentom razja\u0161njavamo:<\/p><ul><li><span style=\"font-size: 1rem;\">koji podatke je potrebno razmenjivati<\/span><\/li><li><span style=\"font-size: 1rem;\">iz kog sistema dolaze i gde bi trebalo da budu dostupni<\/span><\/li><li><span style=\"font-size: 1rem;\">da razmena treba da bude jednosmerna ili dvosmerna<\/span><\/li><li><span style=\"font-size: 1rem;\">koliko \u010desto podatke treba a\u017eurirati<\/span><\/li><li><span style=\"font-size: 1rem;\">koji su podaci va\u017eni prodaji, marketingu, podr\u0161ci ili menad\u017ementu<\/span><\/li><li><span style=\"font-size: 1rem;\">\u0161ta treba u\u0107i u prvu fazu implementacije, a \u0161ta mo\u017ee do\u0107i kasnije<\/span>om.<\/li><\/ul><p>Na primer, podaci iz web obrasca mogu automatski da otvore novi upit ili prodajnu priliku u CRM-u. Alat za marketin\u0161ke kampanje mo\u017ee prodajnom timu dati bolji uvid u interes klijenta, dok povezivanje sa ERP-om mo\u017ee korisnicima da omogu\u0107i pregled va\u017enih podataka o ponudama, narud\u017ebinama, ra\u010dunima ili realizaciji.<\/p><p>Kod ERP integracija posebno je va\u017eno definisati da li je potrebno da CRM samo preuzima odre\u0111ene podatke iz ERP-a ili podatke treba razmenjivati u oba smera. Za neke procese dovoljna je jednosmerna razmena, na primer prikaz finansijskih podataka iz ERP-a u CRM-u.<\/p><p>U drugim slu\u010dajevima potrebna je dvosmerna integracija, kada promene u jednom sistemu treba videti i u drugom.<\/p><p>Integracije sa klijentom defini\u0161emo ve\u0107 u fazi planiranja, kroz <strong>tehni\u010dki opseg povezivanja i konkretnu vrednost koju korisnici treba da dobiju u radu<\/strong>. Tako se lak\u0161e odlu\u010duje kada je opravdana slo\u017eenija integracija, a kada je za prvu fazu dovoljno jednostavnije povezivanje.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-483cd3a0 elementor-widget elementor-widget-heading\" data-id=\"483cd3a0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\" id=\"vazna-je-osoba-koja-vodi-projekat-sa-korisnicke-strane\">Va\u017ena je osoba koja vodi projekat sa korisni\u010dke strane<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fa1c516 elementor-widget elementor-widget-text-editor\" data-id=\"1fa1c516\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Uz tim za implementaciju, va\u017enu ulogu ima osoba unutar preduze\u0107a koja vodi projekat sa korisni\u010dke strane.<\/p><p>Na po\u010detku projekta sa klijentom dogovaramo ko \u0107e biti interna odgovorna osoba za implementaciju. Najbolje je da to bude osoba koja <strong>dobro razume poslovanje, poznaje tim i mo\u017ee da donosi odluke<\/strong> kada se pojave pitanja oko procesa, podataka ili prioriteta.<\/p><p>Interni vo\u0111a projekta poma\u017ee da se odluke donose br\u017ee, da korisnici dobiju potrebne informacije i da se tokom implementacije zadr\u017ei fokus na onome \u0161ta je najva\u017enije za po\u010detak rada.<\/p><p>Uvo\u0111enje CRM-a menja deo svakodnevnih navika korisnika. Projekt zato ne mo\u017ee da ostane samo na tehni\u010dkom postavljanju sistema. Potrebna je osoba koja \u0107e unutar preduze\u0107a da komunicira svrhu projekta, da uskla\u0111uje o\u010dekivanja i poma\u017ee da se dogovoreni na\u010din rada zaista prihvati.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-737586fd elementor-widget elementor-widget-heading\" data-id=\"737586fd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\" id=\"priprema-podataka-pre-uvoza\">Priprema podataka pre uvoza<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bbf070a elementor-widget elementor-widget-text-editor\" data-id=\"1bbf070a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Kvalitet podataka zna\u010dajno uti\u010de na to koliko \u0107e korisnici mo\u0107i da se <strong>oslone na CRM nakon implementacije<\/strong>. Ako se u sistem prenesu neujedna\u010deni, zastareli ili nepotpuni podaci, korisnicima \u0107e biti te\u017ee da prihvate CRM kao pouzdan izvor informacija.<\/p><p>Pre uvoza sa klijentom pregledamo postoje\u0107e podatke i poma\u017eemo da se defini\u0161e \u0161ta ulazi u prvu fazu. Ne kre\u0107emo od samog tehni\u010dkog uvoza, ve\u0107 najprije defini\u0161emo koje baze, zapisi i polja su korisnicima zaista potrebni za po\u010detak rada.<\/p><p>To mo\u017ee da uklju\u010duje podatke o klijentima, kontaktima, prodajnim prilikama, aktivnostima ili postoje\u0107oj komunikaciji, \u0161to zavisi od toga kako preduze\u0107e radi i \u0161ta \u017eeli da prati od prvog dana kori\u0161\u0107enja CRM-a.<\/p><p>U praksi je \u010desto korisnije preneti <strong>manji, ali ure\u0111eniji skup podataka<\/strong> nego sve postoje\u0107e evidencije bez jasnog kriterijuma. Kada korisnici u sistemu odmah pronalaze informacije koje su im potrebne, lak\u0161e se oslanjaju na CRM u svakodnevnom radu.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9535ff elementor-widget elementor-widget-heading\" data-id=\"f9535ff\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\" id=\"kako-tim-uvodimo-u-rad-sa-intrix-crm-sistemom\">Kako tim uvodimo u rad sa Intrix CRM sistemom<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67b1cda5 elementor-widget elementor-widget-image\" data-id=\"67b1cda5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<picture><source srcset=\"https:\/\/www.intrix.si\/app\/webp-express\/webp-images\/doc-root\/app\/uploads\/sites\/6\/2026\/07\/02-faze-uvodenja-crm-sustava-1024x683.jpg.webp 1024w, https:\/\/www.intrix.si\/app\/webp-express\/webp-images\/doc-root\/app\/uploads\/sites\/6\/2026\/07\/02-faze-uvodenja-crm-sustava-300x200.jpg.webp 300w, https:\/\/www.intrix.si\/app\/webp-express\/webp-images\/doc-root\/app\/uploads\/sites\/6\/2026\/07\/02-faze-uvodenja-crm-sustava-768x512.jpg.webp 768w, https:\/\/www.intrix.si\/app\/webp-express\/webp-images\/doc-root\/app\/uploads\/sites\/6\/2026\/07\/02-faze-uvodenja-crm-sustava.jpg.webp 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" type=\"image\/webp\"><img width=\"1024\" height=\"683\" src=\"https:\/\/www.intrix.si\/app\/uploads\/sites\/6\/2026\/07\/02-faze-uvodenja-crm-sustava-1024x683.jpg\" class=\"attachment-large size-large webpexpress-processed\" alt=\"\" srcset=\"https:\/\/www.intrix.si\/app\/uploads\/sites\/6\/2026\/07\/02-faze-uvodenja-crm-sustava-1024x683.jpg 1024w, https:\/\/www.intrix.si\/app\/uploads\/sites\/6\/2026\/07\/02-faze-uvodenja-crm-sustava-300x200.jpg 300w, https:\/\/www.intrix.si\/app\/uploads\/sites\/6\/2026\/07\/02-faze-uvodenja-crm-sustava-768x512.jpg 768w, https:\/\/www.intrix.si\/app\/uploads\/sites\/6\/2026\/07\/02-faze-uvodenja-crm-sustava.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" title=\"02-faze-uvodenja-crm-sustava.jpg\"><\/picture>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab2decb elementor-widget elementor-widget-text-editor\" data-id=\"3ab2decb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Kod uvo\u0111enja Intrix <a href=\"https:\/\/www.intrixcrm.com\/rs\/sta-sve-utice-na-cenu-implementacije-crm-sistema\">CRM-a<\/a> deo korisnika na po\u010detku obi\u010dno ima pitanja ili zadr\u0161ku. Naj\u010de\u0161\u0107e se pitaju ho\u0107e li sistem da zna\u010di vi\u0161e administracije, dodatne unose ili promenu navika koje ve\u0107 imaju.<\/p><p>Implementaciju i obuku ne vodimo samo kroz pregled funkcionalnosti. Korisnicima pokazujemo <strong>kako CRM sistem da koriste u konkretnim situacijama<\/strong>: kada tra\u017ee poslednji dogovor sa klijentom, proveravaju status prodajne prilike, planiraju slede\u0107i kontakt ili \u017eele da vide koje aktivnosti ih \u010dekaju.<\/p><p>Uvo\u0111enje tima uklju\u010duje i jasno obja\u0161njenje svrhe CRM-a. Potrebno je da korisnici razumeju za\u0161to se odre\u0111eni podaci unose, kako \u0107e ih kasnije koristiti i \u0161ta se menja u svakodnevnom radu.<\/p><p>Kada vide da sistem ne slu\u017ei samo za unos podataka, ve\u0107 im poma\u017ee da <strong>br\u017ee do\u0111u do informacija, prate dogovore i sigurnije nastavljaju komunikaciju sa klijentima<\/strong>, prihvatanje novog na\u010dina rada postaje jednostavnije.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ca9cd01 elementor-widget elementor-widget-heading\" data-id=\"6ca9cd01\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\" id=\"edukacija-korisnika-kroz-stvarne-zadatke\">Edukacija korisnika kroz stvarne zadatke\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36e7e6bc elementor-widget elementor-widget-text-editor\" data-id=\"36e7e6bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Edukacija korisnika ne bi trebala da bide samo pregled funkcionalnosti. U Intrixu je povezujemo sa stvarnim zadacima koje \u0107e korisnici obavljati u CRM sistemu: od unosa novog kontakta do pra\u0107enja prodajne prilike, bele\u017eenja aktivnosti i planiranja slede\u0107eg koraka.<\/p><p>U sklopu obuke korisnike vodimo kroz konkretne radnje: gde u sistemu pronalaze podatke o klijentu, kako prate dogovorene aktivnosti i kako bele\u017ee informacije koje su do tada bile raspore\u0111ene po e-mailovima, bele\u0161kama ili Excel tabelama.<\/p><p>Kod prodajnih prilika to mo\u017ee da zna\u010di da korisnici u\u010de kako da evidentiraju novi upit, dodaju odgovornu osobu, postave dan odluke, upi\u0161u slede\u0107u aktivnost i zabele\u017ee razlog zbog kog prilika nije realizovana. Takvi podaci kasnije omogu\u0107avaju bolji pregled prodajnog procesa i kvalitetnije odluke o tome gde treba reagovati.<\/p><p>Kada <strong>edukacija prati stvarni rad korisnika<\/strong>, lak\u0161e je razumeti svrhu sistema. CRM tada postaje mesto na kom tim vidi \u0161ta je dogovoreno, \u0161ta je slede\u0107i korak i koje su informacije va\u017ene za nastavak rada sa klijentom.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-789e21db elementor-widget elementor-widget-heading\" data-id=\"789e21db\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\" id=\"sta-nakon-implementacije-intrix-crm-a\">\u0160ta nakon implementacije Intrix CRM-a?\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ecf4900 elementor-widget elementor-widget-text-editor\" data-id=\"3ecf4900\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Uvo\u0111enje CRM sistema <strong>ne zavr\u0161ava se prvim danom kori\u0161\u0107enja<\/strong>. Nakon implementacije korisnicima je potrebno da imaju kome da postave pitanje, provere pode\u0161avanja, razjasne na\u010din rada ili zatra\u017ee podr\u0161ku kada se pojave nove potrebe u svakodnevnom kori\u0161\u0107enju sistema.<\/p><p>Korisnike nakon po\u010detne implementacije nastavlja da prati na\u0161 <strong><a href=\"https:\/\/www.intrixcrm.com\/rs\/intrix-podrska-sto-korisnici-dobivaju-nakon-uvodjenja-sustava\">Customer Success tim<\/a><\/strong>. Kroz lokalnu podr\u0161ku poma\u017eemo im da Intrix CRM sistem <strong>ostane uskla\u0111en sa na\u010dinom rada preduze\u0107a,<\/strong> da se korisnici lak\u0161e sna\u0111u u sistemu i da se nove mogu\u0107nosti uvode onda kada za njih postoji stvarna poslovna potreba.<\/p><p>Na taj na\u010din korisnici nakon po\u010detka rada znaju kome mogu da se obrate kada se pojave pitanja, nove potrebe ili dodatna prilago\u0111avanja.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17d2456 elementor-widget elementor-widget-heading\" data-id=\"17d2456\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\" id=\"kada-crm-sistem-postane-deo-svakodnevnog-rada\">Kada CRM sistem postane deo svakodnevnog rada\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2406f4aa elementor-widget elementor-widget-text-editor\" data-id=\"2406f4aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>CRM sistem svoju vrednost pokazuje kada tim po\u010dne da ga koristi kao <strong>svakodnevno mesto za klijente, prodajne prilike, aktivnosti i komunikaciju<\/strong>.<\/p><p>Kada su podaci uneseni dosledno, tim mo\u017ee da vidi gde se nalaze otvorene prilike, koje aktivnosti kasne, gde nedostaje slede\u0107i korak i \u0161ta treba dodatno analizirati. Zato je kod uvo\u0111enja CRM-a va\u017eno krenuti od stvarnog na\u010dina rada, jasno postaviti prvu fazu i korisnike voditi kroz konkretne zadatke koje \u0107e zavr\u0161avati u sistemu.<\/p><p>Ako razmi\u0161ljate o uvo\u0111enju CRM sistema i \u017eelite da proverite <strong>kako bi prva faza mogla da izgleda u va\u0161em preduze\u0107u<\/strong>, javite nam se za razgovor sa Intrix timom.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1bc29eea elementor-section-height-min-height elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"1bc29eea\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3de0aabd\" data-id=\"3de0aabd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4416bc5c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4416bc5c\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7e7d4d6\" data-id=\"7e7d4d6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69f2fae0 elementor-widget elementor-widget-heading\" data-id=\"69f2fae0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Zanima vas kako bi izgledala <br>\nimplementacija u va\u0161e preduze\u0107e?\n<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a3e22c5 elementor-align-center elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"2a3e22c5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"\/rs\/kontakt\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Kontaktirajte nas<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6933aa14\" data-id=\"6933aa14\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9788361 elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"9788361\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<strong>Goran Filipovi\u0107\n<\/strong><br>\nHead of sales Serbia\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-76666b8f elementor-section-full_width elementor-section-height-min-height elementor-section-stretched elementor-hidden-desktop elementor-section-height-default elementor-section-items-middle\" data-id=\"76666b8f\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a1ad2d2\" data-id=\"3a1ad2d2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4169691f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4169691f\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6c4d9259\" data-id=\"6c4d9259\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-363aa1a0 elementor-widget elementor-widget-heading\" data-id=\"363aa1a0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<span class=\"elementor-heading-title elementor-size-default\">\u017delite vi\u0161e informacija ili <br> prezentaciju rje\u0161enja?\n<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e04cacb elementor-align-right elementor-mobile-align-center elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"6e04cacb\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"\/rs\/kontakt\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Kontaktirajte nas<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5d280c01\" data-id=\"5d280c01\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c95b4d0 elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"c95b4d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Goran Filipovi\u0107<br \/><\/strong><br \/>Head of sales Serbia<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-72fe074d elementor-hidden-desktop elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"72fe074d\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4395a28c\" data-id=\"4395a28c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b0bd146 elementor-widget elementor-widget-text-editor\" data-id=\"7b0bd146\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b869621 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b869621\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d957c1\" data-id=\"5d957c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c036d3 elementor-widget elementor-widget-spacer\" data-id=\"4c036d3\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.e-container.e-container--row .elementor-spacer-inner{width:var(--spacer-size)}.e-container.e-container--column .elementor-spacer-inner,.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-320c96d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"320c96d7\" data-element_type=\"section\" 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class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4c5d7c2d\" data-id=\"4c5d7c2d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3af01efe elementor-widget elementor-widget-heading\" data-id=\"3af01efe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\" id=\"cesto-postavljena-pitanja\">\u010cesto postavljena pitanja<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d81ab51 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5d81ab51\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#2c2c2c;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:-webkit-box;display:-ms-flexbox;display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);-ms-flex-negative:0;flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:-webkit-box;display:-ms-flexbox;display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon 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.elementor-divider-separator,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:after,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}<\/style>\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dc3573c cenik-faq elementor-widget elementor-widget-toggle\" data-id=\"4dc3573c\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.elementor-toggle{text-align:left}.elementor-toggle .elementor-tab-title{font-weight:700;line-height:1;margin:0;padding:15px;border-bottom:1px solid #d4d4d4;cursor:pointer;outline:none}.elementor-toggle .elementor-tab-title .elementor-toggle-icon{display:inline-block;width:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon svg{-webkit-margin-start:-5px;margin-inline-start:-5px;width:1em;height:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-right{float:right;text-align:right}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-left{float:left;text-align:left}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-closed{display:block}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-opened{display:none}.elementor-toggle .elementor-tab-title.elementor-active{border-bottom:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-closed{display:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-opened{display:block}.elementor-toggle .elementor-tab-content{padding:15px;border-bottom:1px solid #d4d4d4;display:none}@media (max-width:767px){.elementor-toggle .elementor-tab-title{padding:12px}.elementor-toggle .elementor-tab-content{padding:12px 10px}}<\/style>\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1301\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-1301\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Kada je pravo vreme za uvo\u0111enje CRM sistema?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1301\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1301\"><p>Vreme za CRM naj\u010de\u0161\u0107e dolazi kada informacije o klijentima, ponudama, dogovorima i narednim koracima vi\u0161e nisu dovoljno dostupne, a\u017eurne ili jasne celom timu.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1302\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-1302\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">\u0160ta preduze\u0107e dobija uvo\u0111enjem CRM sistema?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1302\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1302\"><p>Preduze\u0107e dobija zajedni\u010dki pregled klijenata, kontakata, prodajnih prilika, aktivnosti i komunikacije. Tim lak\u0161e prati \u0161ta je dogovoreno, ko je odgovoran za naredni korak i koje aktivnosti bi trebalo odraditi.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1303\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-1303\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Da li CRM sisitem mora odmah da bude uveden u punom obimu?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1303\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1303\"><p>Ne. Kod uvo\u0111enja Intrix CRM-a prva faza obi\u010dno obuhvata ono \u0161ta je najva\u017enije za po\u010detak rada: bazu klijenata i kontakata, prodajne prilike, aktivnosti, komunikaciju, osnovne izve\u0161taje i uvoz klju\u010dnih podataka.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1304\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"tab\" aria-controls=\"elementor-tab-content-1304\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Mo\u017ee li CRM da se integri\u0161e sa drugim sistemima?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1304\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1304\"><div class=\"panel-heading\"><div class=\"fusion-toggle-heading\">Da. CRM se mo\u017ee integrirati s drugim alatima koje poduze\u0107e koristi, primjerice s ERP-om, web obrascima, e-mail alatima, marketin\u0161kim alatima ili internim sustavima. Va\u017eno je najprije definirati koji podaci korisnicima stvarno trebaju u svakodnevnom radu.<\/div><\/div><div id=\"6798f3ddabd23382f\" class=\"panel-collapse collapse in\"><div class=\"panel-body toggle-content fusion-clearfix\">Nakon prestanka najma\u00a0<a href=\"https:\/\/www.intrixcrm.com\/\">CRM aplikacije Intrix<\/a>, svi podaci \u0161alju se korisniku (pretplatniku) u standardnom CSV formatu. Nakon 30 dana podaci se bri\u0161u iz baze podataka.<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1305\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"tab\" aria-controls=\"elementor-tab-content-1305\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Za\u0161to je priprema podataka va\u017ena pre uvo\u0111enja CRM-a?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1305\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1305\"><p>Ako se u CRM prenesu neujedna\u010deni, zastareli ili nepotpuni podaci, korisnicima \u0107e biti te\u017ee da se oslone na sistem. Zato je pre uvoza va\u017eno definisati koje podatke je potrebno preneti u prvu fazu i u kom obliku.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1306\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"tab\" aria-controls=\"elementor-tab-content-1306\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Kako se korisnici uvode u rad u CRM sistemu?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1306\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1306\"><p>Korisnike je najbolje uvoditi kroz realne zadatke koje \u0107e raditi u sistemu: unos kontakta, pra\u0107enje prodajne prilike, bele\u017eenje aktivnosti, planiranje slede\u0107eg koraka i pregled dogovora sa klijentom.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1307\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"tab\" aria-controls=\"elementor-tab-content-1307\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">\u0160ta se doga\u0111a nakon implementacije CRM sistema?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1307\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1307\"><p>Nakon po\u010detne implementacije korisnicima je va\u017ena podr\u0161ka u svakodnevnom kori\u0161\u0107enju. Intrix Customer Success tim poma\u017ee korisnicima kod pitanja, dodatnih prilago\u0111avanja i novih potreba koje se pojave nakon po\u010detka rada.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-203ca172 elementor-widget elementor-widget-spacer\" data-id=\"203ca172\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7c5ff301 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7c5ff301\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f1fb957\" data-id=\"4f1fb957\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68af567b elementor-widget elementor-widget-text-editor\" data-id=\"68af567b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-37f7fbfe elementor-section-full_width elementor-section-height-min-height elementor-section-stretched elementor-hidden-desktop elementor-section-height-default elementor-section-items-middle\" data-id=\"37f7fbfe\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-67ad1a32\" data-id=\"67ad1a32\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2ff6d4f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ff6d4f0\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-275b1031\" data-id=\"275b1031\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f29a50b elementor-widget elementor-widget-heading\" data-id=\"f29a50b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<span class=\"elementor-heading-title elementor-size-default\">\u017delite vi\u0161e informacija ili <br> prezentaciju rje\u0161enja?\n<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1955a33c elementor-align-right elementor-mobile-align-center elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"1955a33c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"\/rs\/kontakt\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Kontaktirajte nas<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-209cc9ff\" data-id=\"209cc9ff\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a4f7e0d elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"7a4f7e0d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Goran Filipovi\u0107<br \/><\/strong><br \/>Head of sales Serbia<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Uvo\u0111enje CRM sistema po\u010dinje razumevanjem na\u010dina na koji preduze\u0107e zaista upravlja klijentima, prodajnim prilikama i svakodnevnom komunikacijom.<\/p>\n","protected":false},"author":27,"featured_media":109538,"comment_status":"open","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":[],"categories":[39,14,208],"tags":[],"_links":{"self":[{"href":"https:\/\/www.intrixcrm.com\/rs\/wp-json\/wp\/v2\/posts\/109537"}],"collection":[{"href":"https:\/\/www.intrixcrm.com\/rs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intrixcrm.com\/rs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intrixcrm.com\/rs\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intrixcrm.com\/rs\/wp-json\/wp\/v2\/comments?post=109537"}],"version-history":[{"count":42,"href":"https:\/\/www.intrixcrm.com\/rs\/wp-json\/wp\/v2\/posts\/109537\/revisions"}],"predecessor-version":[{"id":109674,"href":"https:\/\/www.intrixcrm.com\/rs\/wp-json\/wp\/v2\/posts\/109537\/revisions\/109674"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intrixcrm.com\/rs\/wp-json\/wp\/v2\/media\/109538"}],"wp:attachment":[{"href":"https:\/\/www.intrixcrm.com\/rs\/wp-json\/wp\/v2\/media?parent=109537"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intrixcrm.com\/rs\/wp-json\/wp\/v2\/categories?post=109537"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intrixcrm.com\/rs\/wp-json\/wp\/v2\/tags?post=109537"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}